Can I download the CeDiploma/CeCertificate? Can I send it via email to others?
Yes, you can download a digitally signed copy of your CeDiploma/CeCertificate. You can then email it to anyone you desire, and it will retain the Adobe Digital Signature and CeDiD for validation purposes.
Can I print the CeDiploma/CeCertificate?
No, the CeDiploma/CeCertificate cannot be printed. You should check with the individual/business who needs a copy of your diploma/certificate and see if the CeDiploma/CeCertificate will suffice, as many times it will. If a paper copy of the diploma is absolutely needed, you will need to submit a facsimile diploma request or a replacement diploma request. (We do not provide paper copies of certificates.)
How do I know if the CeDiploma/CeCertificate I received is valid?
Please note: Other PDF/digital readers and some mobile devices may not be able to show the Digital Signature/Blue Ribbon.
I am using a web browser to open the PDF, but it will not open properly.
The CeDiploma/CeCertificate is best viewed in Adobe Acrobat or Acrobat Reader. Some features may not be available when viewed in a web browser‚Äôs default viewer. Please change the default viewer in your web browser so that it utilizes Adobe Reader or Acrobat.
I have a hold on my record: can I receive my CeDiploma/CeCertificate?
Requests from current or former students with unmet obligations to Rice (e.g., holds) cannot be honored. To resolve these holds, please email¬†firstname.lastname@example.org.
When I pull up my CeDiploma/CeCertificate on my iPhone/iPad it only loads half way on the screen and then a line appears.
This issue is due to the version of your operating system on your tablet, or the PDF viewer that the browser is using to open the CeDiploma/CeCertificate. In the case of the iPhone/iPad, updating to the most recent iOS operating system usually solves the problem.
Where do I go to get access to my CeDiploma/CeCertificate?
You may download your CeDiploma/CeCertificate in ESTHER.
Why does the certificate used to digitally sign the documents say CeCredential Trust?
CeCredential Trust is the branded name of the digital signature that Rice's vendor uses to digitally sign all CeDiplomas/CeCertificates.