Holds
Please consult the information below to discover why you have a hold an your account and what to do to resolve the issue.
The Office of the Registrar cannot remove holds governed by a different office or department. Please contact the appropriate department if you have a hold on your account.
Holds may impact the ability to complete Office of the Registrar transactions (Registration, Official Transcripts, Verification, etc.), and students are advised to clear all holds listed.
| Hold Type | Hold Code | Governing Office | Reason Hold Applied | Hold Removal Procedure |
|---|---|---|---|---|
| Academic Advising | AA | Academic Advising 713-348-4060 aadv@rice.edu |
The undergraduate student is returning to the university after an absence & needs to visit the Office of Academic Advising. | The Office of Academic Advising will remove this hold. |
| Address Verification | AV | Office of the Dean of UGs 713-348-4996 ugdean@rice.edu Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to verify their permanent, mailing, local and campus address information in ESTHER. | The student removes this hold by logging into Esther and clicking Student - Registration > Holds > Address Verification. Once submitted, this hold is removed immediately. |
| Athletic | AT | Athletics 713-348-4077 athl@rice.edu |
The student needs to see the Athletics Department. | The Athletics Department will remove this hold. |
| Bursar Account Hold | BA | Bursar's Office 713-348-4946 Bursar@rice.edu |
The student has an account balance that is past due. This hold will prevent the release of grades, a diploma, and/or an enrollment verification. | This hold will automatically be removed within 30 minutes after the past due balance has been paid. |
| Bursar's Administrative Hold | CA | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student needs to see the Bursar. | The Bursar’s Office will remove this hold. |
| Bursar Loan Holds |
|
Bursar's Office 713-348-4946 Bursar@rice.edu |
The student has past-due loans placed with a collections agency, has not paid student loans that are due, has not paid student loans that are due before exiting, has not completed an exit interview, or the borrower’s loans were written-off. | The Bursar's Office will remove this hold. |
| Bursar Registration Hold | BI | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student has a balance on his or her account. This hold will prevent registration. | The Bursar’s Office will remove this hold. |
| Bursar Transcript Hold |
BT |
Bursar's Office 713-348-4946 Bursar@rice.edu |
The student has an account balance that is past due. This hold will prevent the release of a transcript or diploma. | This hold will automatically be removed within 30 minutes after the past due balance has been paid. |
| Bursar Transcript/Degree Hold | HD | Bursar's Office 713-348-4946 Bursar@rice.edu |
Added monthly to student accounts having an unpaid balance. Does not affect registration; it only affects the release of a transcript and diploma. | The Bursar's Office will remove this hold. |
| Conditional Admit | CN | Admissions 713-348-7423 admission@rice.edu |
The student has been admitted conditionally, and needs to provide certain information to Undergraduate Admissions before registering. | Based on request from Undergraduate Admissions, the Office of the Registrar will remove this hold. |
| COVID Testing | CT | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The graduate student (for Fall 2021) must adhere to the University's COVID Testing Protocols available here: https://coronavirus.rice.edu/policies. Additionally, a vaccination status survey is required of all students, available for completion at: https://veoci.com/v/p/dashboard/62ghgt6ywb | Graduate and Postdoctoral Studies will remove this hold following student completion of the COVID survey. Holds are removed manually by GPS once each business day. |
| Date of Birth | DB | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to provide an accurate date of birth to the Office of the Registrar. | The Office of the Registrar will remove the hold when the date of birth and supporting documentation is provided. |
| Dean of Undergraduates | UG | Office of the Dean of UGs 713-348-4996 ugdean@rice.edu |
The student needs to contact the Office of the Dean of Undergraduates. | The Office of the Dean of Undergraduates will remove this hold. |
| Degree Candidate | DC | Office of the Registrar 713-348-4999 registrar@rice.edu |
The undergraduate student’s university & degree requirements have been satisfied and the student is cleared for graduation. All schedule changes must be made via the Office of the Registrar. | The Office of the Registrar will remove this hold. This hold automatically expires the day after the student graduates. |
| Early Matriculant Advising | EA | Academic Advising 713-348-4060 aadv@rice.edu |
This hold is applied to all incoming fall students to require advising if the student intends to register for summer semester prior to the incoming fall semester. If the student does not intend to take a course during the preceding summer, no action needs to be taken. Note: Incoming students not planning to take a summer course at Rice, this hold will be removed prior to O-Week automatically. No action needed on your part. |
Academic Advising will remove this hold once an advising session is complete. If the student does not intend to register for summer and does not attend the advising session, the hold will automatically be removed prior to Orientation Week without any action needed on the student's part. |
| Early Matriculant Honor Code | EH | Judicial Affairs 713-348-4786 sjp@rice.edu |
This hold is applied to all incoming fall students to require Honor Code quiz completion if the student intends to register for summer semester prior to the incoming fall semester. If the student does not intend to take a course during the preceding summer, no action needs to be taken. Note: Incoming students not planning to take a summer course at Rice, this hold will be removed prior to O-Week automatically. No action needed on your part. |
Judicial Affairs will remove this hold once the Honor Council quiz is completed within the incoming student Canvas site. (Hold removal will occur within 2-3 business days after completion.) If the student does not intend to register for summer and does not attend the advising session, the hold will automatically be removed prior to Orientation Week without any action needed on the student's part. |
| Evaluation Hold | SR | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to complete their course and instructor evaluations for the current term. The evals are available in ESTHER under Students-Registration > Holds. | The hold will be removed immediately once the student completes their course and instructor evaluations |
| Financial Responsibility | CF | Bursar’s Office 713-348-4946 Bursar@rice.edu |
Using Esther, the student needs to read and affirm the Financial Agreement for the semester. This hold is applied every semester. | The student removes this hold by logging into Esther and reading the Student Financial Responsibility Agreement. After you have read each of the statement, click I have read and accept. The hold is removed immediately. |
| Flu Vaccination Hold | FV | Student Health Services 713-348-4966 hlsv@rice.edu |
The student needs to submit proof of vaccine. Please visit health.rice.edu for more information. | Student Health Services will remove this hold. |
| Graduate Academic Integrity | AI | Graduate and Postdoctoral Studies 713-348-4002 gradhonor@rice.edu |
The graduate student has a pending honor council case. More information can be found at https://gradhonor.rice.edu/. | Graduate and Postdoctoral Studies will remove this hold after the case is adjudicated. |
| Graduate Student Orientation | GO | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The graduate student is required to complete online graduate orientation. Please visit canvas.rice.edu to complete the online course. Details can be found in your email or here. | Graduate and Postdoctoral Studies will remove the holds daily once the student has completed the course. |
| Grad Studies | GR | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to contact Graduate and Postdoctoral Studies. | Graduate and Postdoctoral Studies will remove this hold. |
| Graduate Student Association | GA | Graduate Student Association (GSA) GSA Treasurer gsa@rice.edu |
The student has taken a short term loan from the GSA. | Based on request from the GSA, Graduate and Postdoctoral Studies will remove this hold. |
| Honor Code Affirmed | HC | Judicial Affairs 713-348-4786 sjp@rice.edu |
Using Esther, the student needs to read and affirm the Honor Code, Code of Student Conduct, and Alcohol Policy for the semester. This hold is applied every semester. | The student removes this hold by logging into Esther and reading the Honor Code statements. After you have read each of the statements, click I have read and accept. The hold is removed immediately. |
| International | IN | Office of International Students & Scholars 713-348-6095 oiss@rice.edu |
The student needs to contact OISS. | The Office of International Students & Scholars will remove this hold. |
| Jones School | JO | Jones Graduate School of Business jgsbregistrar@rice.edu |
This student is required to take action with the Jones Graduate School of Business. | Based on request from the Jones Graduate School, the Office of the Registrar will remove this hold. |
| Judicial Affairs | JA | Judicial Affairs 713-348-4786 sjp@rice.edu |
The student needs to contact Judicial Affairs. | Contact Judicial Affairs to have this hold removed. |
| Judicial Affairs Graduation | JH | Judicial Affairs 713-348-4786 sjp@rice.edu |
The student needs to contact Judicial Affairs. This hold does not impact registration. | Contact Judicial Affairs to have this hold removed. |
| Judicial Affairs Registration | JR | Judicial Affairs 713-348-4786 sjp@rice.edu |
The student needs to contact Judicial Affairs. | Contact Judicial Affairs to have this hold removed. |
| Judicial Affairs Transcript | JT | Judicial Affairs 713-348-4786 sjp@rice.edu |
The student needs to contact Judicial Affairs. This hold does not impact registration | Contact Judicial Affairs to have this hold removed. |
| Major Declaration | MJ | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student has not declared a major by the end of his or her sophomore year. | The Office of the Registrar will remove this hold. |
| NameCoach | NC | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to provide a phonetic recording of their name. | The student removes this hold by logging into Esther and clicking the Personal Information > Update Name Pronunciation (NameCoach) and following the on-screen instructions. |
| Past Time Boundary | BH | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student is past the time boundary to achieve master's or doctoral candidacy or past the time boundary to defend the master's or doctoral thesis. | Graduate and Postdoctoral Studies will remove this hold. |
| Preventing Sexual Harassment | SH | Contact your Graduate Program Department Coordinator | The student needs to complete the Preventing Sexual Harassment Training. | To complete the training, go to the graduate student training site. Please contact your Graduate Program Department Coordinator to coordinate with GPS (Graduate and Postdoctoral Studies) to remove the hold. |
| Registrar | RE | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to visit the Office of the Registrar. | The Office of the Registrar will remove this hold. |
| Residency/Attendance Hold | RA | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to verify their residency and attendance plans for the term for which they are registering. | The student removes this hold by logging into Esther and clicking Students - Registration > Holds > Residency/Attendance Hold. After you submit the required information, this hold is removed immediately. |
| Responsible Conduct of Research | RC | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to complete the Responsible Conduct of Research Training. | To complete the training, go to the graduate student training site. Graduate and Postdoctoral Studies will remove this hold after reviewing results of the training. |
| Rice Alert | EM | Office of the Registrar 713-348-4999 registrar@rice.edu |
Using Esther, the student needs to ensure that they have provided and verified their information for Rice Alert. This hold is applied each Fall and Spring semester prior to registration. | The student removes this hold by logging into Esther and clicking Rice Alert. After you submit the required information, this hold is removed immediately. |
| Senior Exit Survey | SS | Office of Institutional Effectiveness 713-348-3227 apt1@rice.edu |
The student needs to complete the Senior Exit Survey. The survey was sent to the Rice email account from the Office of Institutional Effectiveness on the day after final exams concluded | The hold will be removed by the Office of Institutional Effectiveness once the student completes the survey |
| Sent to Collection | CO | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student's account has been sent to collections. | The Bursar’s Office will remove this hold. |
| Stafford Exit Counseling | EC | Office of Financial Aid 713-348-4958 fina@rice.edu |
The student needs to complete exit counseling for the Stafford Loan Program. | Office of Financial Aid will remove this hold. |
| Student Health Services | ME | Student Health Services https://health.rice.edu/new-students 713-348-4966 hlsv@rice.edu |
The student has not turned in a completed Health Data Form. See https://health.rice.edu/new-students for requirements. | Student Health Services will remove this hold. |
| Study Abroad Hold | AB | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student is studying abroad for the semester. | The hold is set with an automatic expiration date. If needed, the Office of the Registrar will remove this hold. |
| Survey of All Students Hold | SA | Office of Institutional Effectiveness 713-348-3227 apt1@rice.edu |
The student needs to complete the Survey of All Students. | The hold is removed when the student completes and submits the survey. |
| Transcript Prime Data Hold | T2 | Office of the Registrar 713-348-4999 registrar@rice.edu |
Your student records are housed in an inactive database and need to be migrated to the current student system and verified for GPA calculation. Please contact the Office of the Registrar. | The Office of the Registrar will remove this hold. |
| Time Boundaries Hold | TB | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to acknowledge time boundaries for Candidacy, Thesis Defense and Thesis Submission. | On the Hold page in ESTHER, select “Yes” to acknowledge time boundaries and e-sign. Answering “No” will not lift the hold on registration and will require a manual override. |
| Transcript Previous Institution | PT | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to submit the final transcript showing the degree conferred from the previous institution. | Graduate and Postdoctoral Studies will remove this hold. |
| Vaccination | VA | Student Health Services https://health.rice.edu/new-students 713-348-4966 hlsv@rice.edu |
The student has not turned in his or her vaccination records. See https://health.rice.edu/new-students for requirements. | Student Health Services will remove this hold. |
| Veteran | VE | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student using veteran benefits need to see the campus Veteran Representative. | The Office of the Registrar will remove this hold. |
| Wellbeing Readmission | WR | Student Wellbeing Office 713-348-3311 wellbeing@rice.edu |
The undergraduate student is returning to the university and needs to visit the Student Wellbeing Office. | The Student Wellbeing Office will remove this hold. |
| Written-Off Account | WO | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student's account has been written off. | The Bursar’s Office will remove this hold. |