Holds
Please consult the information below to discover why you have a hold an your account and what to do to resolve the issue.
The Office of the Registrar cannot remove holds governed by a different office or department. Please contact the appropriate department if you have a hold on your account.
Holds may impact the ability to complete Office of the Registrar transactions (Registration, Official Transcripts, Verification, etc.), and students are advised to clear all holds listed.
| Hold Type | Hold Code | Governing Office | Reason Hold Applied | Hold Removal Procedure |
|---|---|---|---|---|
| Academic Advising Hold | AA | Academic Advising 713-348-4060 aadv@rice.edu |
The undergraduate student is returning to the university after an absence & needs to visit the Office of Academic Advising. | The Office of Academic Advising will remove this hold. |
| Account Review Hold | AR |
Bursar's Office |
The student needs to see the Bursar | The Bursar’s Office will remove this hold. |
| Address Verification Hold | AV | Office of the Dean of UGs 713-348-4996 ugdean@rice.edu Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to verify their permanent, mailing, local and campus address information in ESTHER. | The student removes this hold by logging into Esther and clicking Student - Registration > Holds > Address Verification. Once submitted, this hold is removed immediately. |
| Athletic Hold | AT | Athletics 713-348-4077 athl@rice.edu |
The student needs to see the Athletics Department. | The Athletics Department will remove this hold. |
| Bursar Account Hold | BA | Bursar's Office 713-348-4946 Bursar@rice.edu |
The student has an account balance that is past due. This hold will prevent the release of grades, a diploma, and/or an enrollment verification. | This hold will automatically be removed within 30 minutes after the past due balance has been paid. |
| Bursar's Administrative Hold | CA | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student needs to see the Bursar. | The Bursar’s Office will remove this hold. |
| Bursar Loan Holds |
|
Bursar's Office 713-348-4946 Bursar@rice.edu |
The student has past-due loans placed with a collections agency, has not paid student loans that are due, has not paid student loans that are due before exiting, has not completed an exit interview, or the borrower’s loans were written-off. | The Bursar's Office will remove this hold. |
| Bursar Registration Hold | BI | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student has a balance on his or her account. This hold will prevent registration. | The Bursar’s Office will remove this hold. |
| Bursar Transcript Hold |
BT |
Bursar's Office 713-348-4946 Bursar@rice.edu |
The student has an account balance that is past due. This hold will prevent the release of a transcript or diploma. | This hold will automatically be removed within 30 minutes after the past due balance has been paid. |
| Bursar Transcript/Degree Hold | HD | Bursar's Office 713-348-4946 Bursar@rice.edu |
The student has an unpaid balance. Does not affect registration; it only affects the release of a transcript and diploma. | The Bursar's Office will remove this hold. |
| College Magister Hold | CM | The student needs to contact the student’s College Magister | The College Magister will remove the hold. | |
| Conditional Admit Hold | CN | Admissions 713-348-7423 admission@rice.edu |
The student has been admitted conditionally, and needs to provide certain information to Undergraduate Admissions before registering. | Based on request from Undergraduate Admissions, the Office of the Registrar will remove this hold. |
| Date of Birth Hold | DB | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student’s date of birth is missing from their student record. | The Office of the Registrar will remove the hold when the date of birth and supporting documentation is provided. |
| Dean of Undergraduates Hold | UG | Office of the Dean of UGs 713-348-4996 ugdean@rice.edu |
The student needs to contact the Office of the Dean of Undergraduates. | The Office of the Dean of Undergraduates will remove this hold. |
| Degree Candidate Hold | DC | Office of the Registrar 713-348-4999 registrar@rice.edu |
The undergraduate student’s university & degree requirements have been satisfied and the student is cleared for graduation. All schedule changes must be made via the Office of the Registrar. | The Office of the Registrar will remove this hold. This hold automatically expires the day after the student graduates. |
| Early Matriculant Advising Hold | EA | Academic Advising 713-348-4060 aadv@rice.edu |
The new student is matriculating in the fall and is required to receive advising if planning to register for the summer semester prior to the incoming fall semester. If the student does not intend to take a course during the preceding summer, no action needs to be taken. Note: Incoming students not planning to take a summer course at Rice, this hold will be removed prior to O-Week automatically. No action needed on your part. |
Academic Advising will remove this hold once an advising session is complete. If the student does not intend to register for summer and does not attend the advising session, the hold will automatically be removed prior to Orientation Week without any action needed on the student's part. |
| Early Matriculant Honor Code Hold | EH | Student Judicial Programs 713-348-4786 sjp@rice.edu |
The new student is matriculating in the fall and is required to complete the Honor Code quiz if planning to register for the summer semester prior to the incoming fall semester. If the student does not intend to take a course during the preceding summer, no action needs to be taken. Note: Incoming students not planning to take a summer course at Rice, this hold will be removed prior to O-Week automatically. No action needed on your part. |
Student Judicial Programs will remove this hold once the Honor Council quiz is completed within the incoming student Canvas site. (Hold removal will occur within 2-3 business days after completion.) If the student does not intend to register for summer and does not attend the advising session, the hold will automatically be removed prior to Orientation Week without any action needed on the student's part. |
| Evaluation Hold | SR | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to complete their course and instructor evaluations for the current term. The evals are available in ESTHER under Students-Registration > Holds. | The hold will be removed immediately once the student completes their course and instructor evaluations |
| Financial Aid Hold | FA | Office of Financial Aid 713-348-4958 fina@rice.edu |
The student needs to contact the Office of Financial Aid. | The Office of Financial Aid will remove this hold. |
| Financial Responsibility Hold | CF | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student needs to read and affirm the Financial Agreement for the semester. This is completed in ESTHER. This hold is applied every semester. | The student removes this hold by logging into Esther and reading the Student Financial Responsibility Agreement. After you have read each of the statement, click I have read and accept. The hold is removed immediately. |
| Flu Vaccination Hold | FV | Student Health Services 713-348-4966 hlsv@rice.edu |
The student needs to submit proof of vaccine. Please visit health.rice.edu for more information. | Student Health Services will remove this hold. |
| Graduate Academic Integrity Hold | AI | Graduate and Postdoctoral Studies 713-348-4002 gradhonor@rice.edu |
The graduate student has a pending honor council case. More information can be found at https://gradhonor.rice.edu/. | Graduate and Postdoctoral Studies will remove this hold after the case is adjudicated. |
| Graduate Housing Hold |
Rice Graduate Apts |
The student has an outstanding financial obligation and needs to contact either the manager of the Rice Graduate Apartments or the Rice Village Apartments/Townhomes. | Graduate Housing will request for the hold to be removed once the obligation is fulfilled. | |
| Graduate Student Orientation Hold | GO | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The graduate student is required to complete online graduate orientation. Please visit canvas.rice.edu to complete the online course. Details can be found in your email or here. | Graduate and Postdoctoral Studies will remove the holds daily once the student has completed the course. |
| Grad Studies Hold | GR | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to contact Graduate and Postdoctoral Studies. | Graduate and Postdoctoral Studies will remove this hold. |
| Graduate Student Association Hold | GA | Graduate Student Association (GSA) GSA Treasurer gsa@rice.edu |
The student has taken a short term loan from the GSA. | Based on request from the GSA, Graduate and Postdoctoral Studies will remove this hold. |
| GRPLUS Exit Counseling Hold | EG | Office of Financial Aid 713-348-4958 fina@rice.edu |
The student needs to complete exit counseling for the Grad Plus Loan Program. | The Office of Financial Aid will remove this hold. |
| Honor Code Affirmed Hold | HC | Student Judicial Programs 713-348-4786 sjp@rice.edu |
The student needs to read and affirm the Honor Code, Code of Student Conduct, and Alcohol Policy for the semester. This is completed in ESTHER. This hold is applied every semester. | The student removes this hold by logging into Esther and reading the Honor Code statements. After you have read each of the statements, click I have read and accept. The hold is removed immediately. |
| International Hold | IN | Office of International Students & Scholars 713-348-6095 oiss@rice.edu |
The student needs to contact OISS. | The Office of International Students & Scholars will remove this hold. |
| Jones School Hold | JO | Jones Graduate School of Business jgsbregistrar@rice.edu |
This student is required to take action with the Jones Graduate School of Business. | Based on request from the Jones Graduate School, the Office of the Registrar will remove this hold. |
| Judicial Affairs Hold | JA | Student Judicial Programs 713-348-4786 sjp@rice.edu |
The student needs to contact Student Judicial Programs. This hold prevents graduation. | Contact Student Judicial Programs to have this hold removed. |
| Judicial Affairs Graduation Hold | JH | Student Judicial Programs 713-348-4786 sjp@rice.edu |
The student needs to contact Student Judicial Programs. This hold does not impact registration. This hold prevents graduation. | Contact Student Judicial Programs to have this hold removed. |
| Judicial Affairs Registration Hold | JR | Student Judicial Programs 713-348-4786 sjp@rice.edu |
The student needs to contact Student Judicial Programs. This hold prevents graduation. | Contact Student Judicial Programs to have this hold removed. |
| Judicial Affairs Transcript Hold | JT | Student Judicial Programs 713-348-4786 sjp@rice.edu |
The student needs to contact Student Judicial Programs. This hold does not impact registration. This hold prevents graduation. | Contact Student Judicial Programs to have this hold removed. |
| Major Declaration Hold | MJ | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student has not declared a major by the end of his or her sophomore year. | The Office of the Registrar will remove this hold. |
| NameCoach Hold | NC | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to provide a phonetic recording of their name. | The student removes this hold by logging into Esther and clicking the Personal Information > Update Name Pronunciation (NameCoach) and following the on-screen instructions. |
| Past Time Boundary Hold | BH | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student is past the time boundary to achieve master's or doctoral candidacy or past the time boundary to defend the master's or doctoral thesis. | Graduate and Postdoctoral Studies will remove this hold. |
| Preventing Sexual Harassment Hold | SH | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student did not complete the Preventing Sexual Harassment Training. | Graduate and Postdoctoral Studies will remove this hold. |
| Registrar Hold | RE | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to visit the Office of the Registrar. | The Office of the Registrar will remove this hold. |
| Registrar-Transcript Needed Hold | RT | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to have an official transcript sent to the Office of the Registrar | The Office of the Registrar will remove this hold |
| Residency/Attendance Hold | RA | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to verify their residency and attendance plans for the term for which they are registering. | The student removes this hold by logging into Esther and clicking Students - Registration > Holds > Residency/Attendance Hold. After you submit the required information, this hold is removed immediately. |
| Responsible Conduct of Research Hold | RC | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to complete the Responsible Conduct of Research Training. | To complete the training, go to the graduate student training site. Graduate and Postdoctoral Studies will remove this hold after reviewing results of the training. |
| Rice Alert Hold | EM | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student needs to ensure that they have provided and verified their information for Rice Alert. This is completed in ESTHER. This hold is applied each Fall and Spring semester prior to registration. | The student removes this hold by logging into Esther and clicking Rice Alert. After you submit the required information, this hold is removed immediately. |
| Senior Exit Survey Hold | SS | Office of Institutional Effectiveness 713-348-3227 apt1@rice.edu |
The student needs to complete the Senior Exit Survey. The survey was sent to the Rice email account from the Office of Institutional Effectiveness on the day after final exams concluded | The hold will be removed by the Office of Institutional Effectiveness once the student completes the survey |
| Sent to Collection Hold | CO | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student's account has been sent to collections. | The Bursar’s Office will remove this hold. |
| Stafford Exit Counseling Hold | EC | Office of Financial Aid 713-348-4958 fina@rice.edu |
The student needs to complete exit counseling for the Stafford Loan Program. | Office of Financial Aid will remove this hold. |
| Student Health Services Hold | ME | Student Health Services https://health.rice.edu/new-students 713-348-4966 hlsv@rice.edu |
The student has not turned in a completed Health Data Form. See https://health.rice.edu/new-students for requirements. | Student Health Services will remove this hold. |
| Study Abroad Hold | AB | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student is studying abroad for the semester. | The hold is set with an automatic expiration date. If needed, the Office of the Registrar will remove this hold. |
| Survey of All Students Hold | SA | Office of Institutional Effectiveness 713-348-3227 apt1@rice.edu |
The student needs to complete the Survey of All Students. | The hold is removed when the student completes and submits the survey. |
| Transcript Prime Data Hold | T2 | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student's records are housed in an inactive database and need to be migrated to the current student system and verified for GPA calculation. Please contact the Office of the Registrar. | The Office of the Registrar will remove this hold. |
| Transcript Review Hold | TR | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student’s records are housed in an inactive database and need to be migrated to the current student system and verified for GPA calculation. Please contact the Office of the Registrar. | The Office of the Registrar will remove this hold. |
| Time Boundaries Hold | TB | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to acknowledge time boundaries for Candidacy, Thesis Defense and Thesis Submission. | On the Hold page in ESTHER, select “Yes” to acknowledge time boundaries and e-sign. Answering “No” will not lift the hold on registration and will require a manual override. |
| Title IX Hold | IX |
Title IX Office |
The student needs to contact the Title IX Office | The Title IX Coordinator will remove the hold. |
| Transcript Previous Institution Hold | PT | Graduate and Postdoctoral Studies 713-348-4002 graduate@rice.edu |
The student needs to submit the final transcript showing the degree conferred from the previous institution. | Graduate and Postdoctoral Studies will remove this hold. |
| Vaccination Hold | VA | Student Health Services https://health.rice.edu/new-students 713-348-4966 hlsv@rice.edu |
The student has not turned in his or her vaccination records. See https://health.rice.edu/new-students for requirements. | Student Health Services will remove this hold. |
| Veteran Hold | VE | Office of the Registrar 713-348-4999 registrar@rice.edu |
The student using veteran benefits need to see the campus Veteran Representative. | The Office of the Registrar will remove this hold. |
| Visiting Student Reg Hold | VS | Office of the Registrar 713-348-4999 registrar@rice.edu |
The visiting student needs to contact the Office of the Registrar before registration will be allowed. | The Office of the Registrar will remove this hold. |
| Wellbeing Readmission Hold | WR | Student Wellbeing Office 713-348-3311 wellbeing@rice.edu |
The undergraduate student is returning to the university and needs to visit the Student Wellbeing Office. | The Student Wellbeing Office will remove this hold. |
| Written-Off Account Hold | WO | Bursar’s Office 713-348-4946 Bursar@rice.edu |
The student's account has been written off. | The Bursar’s Office will remove this hold. |