Staff Task Listing
As of January 5, 2026
| Task | Staff Member with Primary Responsibility |
Manager with Primary Responsibility |
|---|---|---|
| A-Levels Credit Processing and Posting (& Intl. Cert.) | Maritza Salinas Alicia Bradley |
Maritza Salinas |
| Academic Calendar | David Tenney | David Tenney |
| Academic Plan Changes - Graduate Students | Sara Dickens TBD TBD |
Rachel Clay |
| Academic Standing, Probation & Suspension (Records, etc.) | Maritza Salinas Daniel Garcia |
David Tenney |
| AP Test Score Processing | Maritza Salinas | Maritza Salinas |
| Athletic Eligibility | Daniel Garcia Ellen Everett |
Justin Schilke David Tenney |
| B-On-Time Loan Forgiveness | Matthew Polansky Jacob Fox |
Maritza Salinas |
| Chatbot/Virtual Assistant | Jacob Fox | Justin Schilke David Tenney |
| Classroom Renovations | Chris Higgins | Jean Tarrats |
| Classroom Scheduling - Classes | Chris Higgins | Jean Tarrats |
| Classroom Scheduling - Events | Chris Higgins | Jean Tarrats |
| Classroom Scheduling - Final Exams | Chris Higgins | Jean Tarrats |
| Commencement | Rachel Clay David Tenney |
David Tenney |
| Course Catalog Updates | Jean Tarrats Rachel Clay |
Justin Schilke |
| Course Descriptions and/or Information | Jean Tarrats Rachel Clay |
Justin Schilke |
| Course Evaluations | TBD | Jean Tarrats Justin Schilke |
| Course Rosters | TBD | Jean Tarrats |
| Course Schedule Build | TBD | Justin Schilke Jean Tarrats |
| Curriculum Review | Rachel Clay | David Tenney |
| Customer Service (Walk-Ins, Phone, E-mail, etc.) | Cynthia Chavez / All Staff | Maritza Salinas |
| Data Entry - Miscellaneous | All Staff | David Tenney |
| Data Requests - Ad Hoc | Jean Tarrats | Justin Schilke |
| Data Warehouse | Jean Tarrats | Justin Schilke David Tenney |
| Declarations (Major, Minor, & Certificates) | Sara Dickens TBD TBD |
Rachel Clay |
| Dean Verifications | Matthew Polansky Jacob Fox |
Maritza Salinas |
| Degree Certification/Degree Audits |
Sara Dickens |
Rachel Clay |
| Degree Verifications | Matthew Polansky Jacob Fox |
Maritza Salinas |
| Degree Works | Rachel Clay | Justin Schilke David Tenney |
| Degree Conferral & Transcript Updates (Annual) | Sara Dickens TBD TBD |
Rachel Clay David Tenney |
| Department Contact Lists | Hakeem Abiola | Jean Tarrats |
| Email Notices & Communication | Justin Schilke | David Tenney |
| Enrollment Verifications | Matthew Polansky Jacob Fox |
Maritza Salinas |
| Facsimile Diplomas | Sara Dickens Matthew Polansky Jacob Fox |
Rachel Clay |
| Fee Waivers | Hakeem Abiola | Justin Schilke |
| Final Exam Scheduling | Jean Tarrats |
Justin Schilke |
| Front Desk - Customer Service | Cynthia Chavez | Maritza Salinas |
| Front Desk - Services | Cynthia Chavez | Maritza Salinas |
| General Announcement Edits: Catalog | Rachel Clay | Justin Schilke David Tenney |
| General Announcement Edits: Curriculum Reconciliation to Degree Works | Rachel Clay | David Tenney |
| General Announcement Edits: Programs of Study | Hakeem Abiola Rachel Clay |
David Tenney |
| Grade Changes | Daniel Garcia | Justin Schilke |
| Grade Processing - (Final & Mid-Term) |
Jean Tarrats |
Justin Schilke |
| Grade Rosters | Jean Tarrats | Justin Schilke |
| Graduation Application (for Degree) - Undergraduate and Graduate | Sara Dickens TBD TBD |
Rachel Clay |
| Graduation Deficiencies (Majors, Minors, Certificates, Graduate Degree Programs) | Sara Dickens TBD TBD |
Rachel Clay |
| IB Credit Processing/Posting | Maritza Salinas Alicia Bradley |
Maritza Salinas |
| Instructor Evaluations | TBD | Jean Tarrats |
| Interinstitutional Agreements and Registration | TBD | Maritza Salinas |
| International Certifications | TBN (Contact Manager) | Ellen Everett |
| Latin Honors Calculation (Annual) | Justin Schilke | David Tenney |
| National Student Clearinghouse Submissions | Alicia Bradley | Maritza Salinas |
| NCAA Compliance | Daniel Garcia Ellen Everett |
Justin Schilke David Tenney |
| New Student Early Matriculant Records (Undergraduate and Graduate) | Sara Dickens TBD TBD |
Rachel Clay |
| New Student Orientation/Registration | Daniel Garcia Cynthia Chavez |
Justin Schilke David Tenney |
| OnBase Document Management | All Staff | David Tenney |
| OTR Fees | Hakeem Abiola | Justin Schilke |
| President's Honor Roll (Operational Processing, Student Records, etc.) | Maritza Salinas Daniel Garcia |
David Tenney |
| Purchasing Card | Hakeem Abiola | David Tenney |
| Purchasing & Payments | Hakeem Abiola | David Tenney |
| Quality Control | All Staff | David Tenney |
| registrar@rice.edu Email Receipt, Incident-Tracking and Triage | Cynthia Chavez | Justin Schilke |
| registrar@rice.edu Resolution of Tickets/Incidents (& Customer Service) | All Staff | Justin Schilke |
| Registration/Enrollment Troubleshooting | All Staff | Justin Schilke |
| Replacement Diploma Processing | Sara Dickens TBD TBD |
Rachel Clay |
| Report to the President | Jean Tarrats | Justin Schilke |
| Residential College Updates | TBD | Rachel Clay |
| Special Projects | Ellen Everett | Justin Schilke David Tenney |
| Student Records Access (Edgar, Degree Works, BANNER) | Justin Schilke | David Tenney |
| Student Registration Actions (P/F, Audit, Adds, Drops etc.) | Cynthia Chavez Daniel Garcia |
Justin Schilke |
| Student Status Changes (Curriculum) - Undergraduate and Graduate | Sara Dickens TBD TBD |
Rachel Clay |
| Student Status Changes (Enrollment - Full-time/Part-time) - Undergraduate | Daniel Garcia | Maritza Salinas |
| Student Status Changes (Readmission) - Undergraduate and Graduate |
Sara Dickens |
Rachel Clay |
| Student Status Changes Enrollment (Withdrawal) - Undergraduate | Daniel Garcia | Maritza Salinas |
| Student Status Changes Enrollment (Withdrawal) - Graduate | Sara Dickens TBD TBD |
Rachel Clay |
| Study Abroad | Maritza Salinas | Justin Schilke |
| Subpoenas | Maritza Salinas | David Tenney |
| Summer Session - Current Students | TBD Daniel Garcia |
Maritza Salinas |
| Summer Session - Visiting Students | TBD | Maritza Salinas |
| Telephones - Customer Service via Phone | Cynthia Chavez / All Staff | Maritza Salinas |
| Transcript Processing (On-Line, Walk-Ins, etc.) | TBD | Maritza Salinas |
| Transfer Credit Processing/Posting | Maritza Salinas Alicia Bradley |
Maritza Salinas |
| Travel | Hakeem Abiola | David Tenney |
| Undergraduate/Graduate Concurrent Enrollment | Sara Dickens TBD TBD |
Rachel Clay |
| VA Processing | Alicia Bradley | Maritza Salinas |
| Visiting Post-Baccalaureate | TBD | Maritza Salinas |
| Visiting Students (Fall & Spring) | TBD | Maritza Salinas |
| Waitlist Management | Daniel Garcia | Justin Schilke |
| Website Content | All Staff / Rachel Clay Maritza Salinas Jean Tarrats |
Justin Schilke David Tenney |
| Website Maintenance | Hakeem Abiola | David Tenney |